Trust also means caring for your data. This policy explains what information we request, why we use it, and how you can contact us about privacy.
Andean Way Experience S.A.C. · info@anwayexperience.comData we collect
We may collect names, email, phone, country, trip details, passenger counts, preferences, dietary restrictions, operational documents, and messages sent through forms, website chat, or WhatsApp.
We may also receive limited technical data such as device, language, visited page, referrer, and campaign source. The server uses the IP address for security and approximate country, region, or city detection; we retain a protected or shortened reference instead of the complete address.
How we use information
We use your data to answer enquiries, prepare proposals, manage bookings, coordinate services, process payments, send confirmations, and provide support before, during, and after the trip.
We may also use aggregated source, location, page, and campaign information to improve the website, measure performance, understand demand, and optimize support without selling personal profiles.
Who we share data with
We share only necessary information with guides, transport providers, accommodation, verified operators, payment gateways, technology providers, or authorities when required to perform the service.
We do not sell personal data or use it for purposes unrelated to the travel relationship without a valid basis or your consent when required.
Security and retention
We apply reasonable measures to protect information from unauthorized access, loss, misuse, or alteration.
We keep data for the time needed to operate services, meet administrative obligations, resolve claims, and maintain internal records.
Your rights
You may request access, correction, update, or deletion of your data, subject to applicable legal, accounting, or operational obligations.
To exercise these rights, contact ANWAY through the official channels published on this website.
Cookies and measurement
The website may use cookies or similar technologies to remember preferences, measure visits, improve stability, and analyze website usage.
You can manage cookies from your browser. Some functions may be limited if you disable certain technical mechanisms.
This policy may be updated when our processes, tools, or applicable requirements change.
